Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to showcase and sell our products and services to you. We hope the information provided has made your shopping experience a pleasant and enjoyable one.
We reserve the right to refuse service to anyone for any reason at any time.
We are not responsible if information shown on this site is not accurate, complete or current. The content provided on this site is for general information only and should not be strictly relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more completely or more timely sources of information. Any reliance on content on this site is at your own risk.
The intellectual property rights in all software and content made available to you on or through this website remains the property of KOEL Studio, protected by copyright laws. All such rights are reserved by KOEL Studio. You may use, store or share content solely for your own personal, non-commercial use. These contents includes images, designs, and descriptions. You are required to credit KOEL Studio if ever you were to use or share the content, unless it is clearly stated by us that we are not the original source holder of said content. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content you come across on this website. In addition, you may not use such content with any business or commercial enterprise. All products sold on koel-magazine.sg are not allowed to be resold in the open market for commercial purposes without prior permission of KOEL Studio.
Prices for our products are subject to change without prior notice.
We reserve the right at any time to modify or discontinue the Service (or any part of the content) without prior notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuation of the Service.
All orders placed are final and cannot be reversed or refunded. All prices stated on our website are in Singapore Dollars. All payments will therefore have to be made in Singapore Dollars. Pricing is fixed and non-negotiable. For international customers purchasing outside of Singapore, do note that any taxes or custom fees in regard to your purchase are to be held responsible by the customer.
The materials stated under the product details may not be accurate. We try our best to ensure the authenticity of materials used but will not be able to confirm on behalf of products stocked from our suppliers. Any differences in details stated upon the actual product received will not be considered a defect, and is not subjected to refunds or exchange.
We have made every effort to display as accurately as possible the colors of our products that appear on the site. However, the actual product may differ from what you see on your monitor or smart gadget devices as a result of screen resolution and color.
Refund and exchange are only applicable if items are incomplete, damaged, faulty or if you received the wrong purchase. We apologize for any incorrect or defective items. Kindly send us an email at firstname.lastname@example.org within 7 business days with the invoice details and a photo of defective items. Any damage caused during transit or by the customers after receiving the package is not considered a defect and will not be liable for any refunds or change.
We reserve the right to refuse any order you place with us. In the event we make a change or cancel an order, we may attempt to notify you by contacting the email and/or billing details provided at the time the order was made.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please refer to our Returns Policy.